1.  I have sensitive skin.  Are your products safe for me?

     Many of our products are safer for sufferers of allergies, asthma, and multiple chemical sensitivities (MCS) than those commercially available.  We use Essential and Carrier Oils in the production of our products, add no dyes to our products and most of our liquid products are soy-based, which minimizes the risk of an adverse reaction. 

     Though our  products have been proven through past use to be safe for sufferers of allergies, asthma, and MCS because each person's condition is unique, Natural-Herbal-Living cannot be responsible for any adverse reactions to our products.

2.  Why buy organic soap?     

• If you look at the ingredients found in most soap, you’ll see that they are made almost entirely out of chemicals, many of which you don't even know what they are. For most people, this isn’t really a problem. The soap does as required; it cleans. However, many soaps found in the supermarket can lead to skin irritations such as eczema and dermatitis and this is especially the case with young children. It is often the chemicals added to soaps which cause these irritations.
• Using soap made from natural ingredients is a way to avoid, or at least reduce, many minor skin conditions. Many people find changing to a natural soap can make a huge difference. Choosing an organic soap can also be beneficial. Organic ingredients have been produced without the use of pesticides, herbicides, and chemical fertilizers.
• Did you know that skin is the largest organ of the body? Although positioned on the outside, it is the life and breath that keeps us covered. Along with the skin's amazing functions, the skin can also absorb whatever it comes into contact with. Consider the chemicals you've introduced to your skin over the years.  Everything from irritating cleaners to shampoo and lotions can contain small amounts of toxic chemicals. The bloodstream then carries these toxins to the rest of the body's organs, and there is no way of knowing short term or long terms effects of this exposure.
• So why risk your health and well being when there are safer, healthier and milder alternatives to good hygiene?  Using all natural and organic bath and body products reduces the exposure to toxins that may someday produce adverse effects. Natural-Herbal-Living carries all natural products to restore a healthy natural balance to your body and soul.

3.  How does an oxygen based cleaning product work?

     Traditional household bleaching products are based on chlorine.  While effective in bleaching, de-staining, deodorizing, etc. they are very toxic and are harmful to people, pets, plants, and the environment, as well as detrimental to fabrics over time.

     Oxygen based bleaching products are just as effective as chlorine based products but will not hurt people, animals, plants, or the environment.  Also, they will not harm the fabric or surface they are used on.  Upon mixing with water, they release oxygen which does the de-staining and deodorizing. 

4.  Where can I use oxygen based cleaning products?         

     Oxygen bleach is one of the most environmentally and ecological, safe bleaches available!

• Laundry - Use 1 to 2 ounces per normal washing machine load.
• Diapers - To whiten and deodorize add 4-6 ounces into the soak cycle. Soak in hot water for at least 1 hour, or overnight, then complete wash cycle.
• Drains - To keep your drains and disposals clear and smelling fresh add 1 ounce in 12 ounces of hot water and allow solution to sit in drain overnight.
• Carpets or Upholstery - For stains on carpets or upholstery, add one teaspoon to 12 ounces of water, wipe onto stain, wait 15 minutes then rinse.
• Wood decks - Excellent for cleaning and restoring wood decks. It removes stains like grease and mildew and discolored wood. Makes your deck look almost new! Won't harm your grass or landscaping!

5.  When should I expect to receive my order?

      You will normally receive your order 3 to 8 business days after your order is received.

6. What about your packaging?

     We try to use recycled and biodegradable packaging when possible, and strive to make our packaging 100% recyclable!

7.  What if I’m not satisfied with a product?

     We have a 100% MONEY BACK GUARANTEE

     If you’re not satisfied with our natural products, we will refund your full purchase price, shipping cost will be refunded at our discretion.

8.  Is my personal information safe?

• We do not share or sell your personal information! We hate spam!
• We use PayPal to process payments because PayPal protects sensitive information using state-of-the-art encryption, so your data is not available to anyone.
• PayPal helps keep out fraud.  Their proprietary risk models help detect and predict fraudulent transactions - before they affect our business, thereby keeping your costs down.
• PayPal uses industry-recognized AVS and CVV2 checks to thwart identity theft, and they employ patent-pending bank account verification as an additional level of authentication.
• Your payment will be processed using YOUR CREDIT CARD via a PayPal site. You will be directed to the PayPal site, however YOU DO NOT NEED TO BE REGISTERED WITH PayPal FOR PROCESSING.
• When you pay with PayPal, you do not expose your credit card to the merchant.

                       
9.  What natural products does Natural-Herbal-Living sell?

          Natural-Herbal-Living also markets the following products:

           For laundry use:

• OxyMor Premium Natural Powdered Laundry Detergent
• Natural HE Natural Liquid Laundry Detergent
• Natural Fabric Softener (Lavender & Unscented)
• Single-Use Powdered Laundry Detergent
   

          For your kitchen & bathroom:

• Natural Dishwashing Liquid
• OxyNatural  Automatic Dishwashing Detergent
• Natural Mild Abrasive Cleanser
• Natural Toilet Bowl Cleaner
• Natural Citrus Cleaner Concentrate
• Natural Glass & Surface Cleanser
• Green Cleaner Concentrate
• Natural Carpet & Upholstery Cleaner
  

          For personal care  - all made with 100% Pure Therapeutic Grade Essential Plant Oils (various scents):

• Shampoos
• Hand & Body Lotions
• Organic Handmade Soaps

10.  Why is Natural Oxygen Rich Bleach a better overall value than other oxygen bleaches? 

• Because we provide the highest level of active ingredient at a fairer price.  In fact, unlike chlorine bleach which can merely cover up a stain, our oxygen based products attack and break down organic stains to totally remove them from the garment.  Our Natural Oxygenated Bleach contains 80% or more sodium percarbonate, so your getting more for your money!
• Our oxygen bleach is one of the most environmentally and ecological, safe bleaches available! Chlorine bleach can cause damage to fabrics which often will not appear for several launderings after the bleach has been improperly used! We provide a purified Sodium Percarbonate based Oxygen Bleach that can be safely used on all types of fabrics!
• Our oxygen bleach contains more sodium percarbonate (natural mineral bleaching agent) as any other product on the market!   For example, a couple of years ago a leading oxygen bleach manufacturer lowered the level of effective ingredients in their product; the price dropped, however, the newer version does not clean as well as previous product. Newer products have followed this trend as well by marketing a product with only 50% active ingredients.  Some name brands contain perborates which are known to leach arsenic into the environment.

11.  Are all-natural dishwashing cleaners better?    

     Let's face it, that daydreaming trance you fall into, gazing out the window on a beautiful sunny day, sure beats the sink full dirty dishes that reality finds you standing over. Washing dishes isn't the most glamorous endeavor in a day's work, but what lies within your bottle of dishwashing soap is worth consideration. Often overlooked, soap detergents contain a wide assortment of petrochemicals and antimicrobial agents. While most are considered harmless, dishwashing soap still poses valid health threats:

• Pretty colored liquids invite curious young children to take a drink .
• Some automatic dishwashing detergents contain phosphates, which can cause a rapid growth of algae, resulting in pollution of the water.
• Most importantly, petroleum-based ingredients in dishwashing products can be tainted with a cancer-causing impurity (carcinogen) that can absorb into the skin.

12.  What's with the growing trend to "Go Green"? 

     The world has a fixed amount of natural resources - some of which are already depleted. As population growth greatly strains our finite resources, there are fewer resources available. If we intend to leave our children and grandchildren with the same standard of living we have enjoyed, we must preserve the foundation of that standard of living. We save for college educations, orthodontia, and weddings, but what about saving clean air, water, fuel sources and soil for future generations?  

     Some of the greatest threats to future resources come from things we throw away every day. Household batteries and electronics often contain dangerous chemicals that may, if sent to a local landfill, leak through the bottom barrier and pollute the groundwater. Toxic household cleaners go down our drains and into the waste water.  This can contaminate everything from the soil in which our food grows, to the water which will eventually come out of aquifers and into our tap water. Many of these chemicals cannot be removed from the drinking water supply, nor from the crops that are harvested from contaminated fields. The risks to human health are tremendous.

  You can have the power to clean and still go green.  You really don't have to choose.  All natural household cleaning supplies, like those provided by Natural-Herbal-Living are safe for you to use on a daily basis.  Environmentally safe cleaning products create peace of mind knowing toxic particles won't be inhaled or absorbed through the skin. Our cleaning products are formed out of naturally occurring plant and mineral based compounds. Purely biodegradable, earth friendly, all natural products to promote a healthier, natural world for you and your family. ___________________________________________________________________________________________